Using this website
These conditions apply when you use our website to order products for Canadian delivery. Read the item description, checkout summary and policies before purchasing. Only place an order when you have the legal capacity or required consent to do so.
Placing and confirming an order
Check the quantity, variant, address and contact information before submitting an order. If we cannot supply the item because of availability or a material listing error, we will explain the situation and return payment for the unfulfilled part. A materially different replacement or a changed accepted price requires your agreement. Order communications are sent to your checkout email.
Your checkout total
All store prices use Canadian dollars (CAD). Review applicable taxes and the final total before paying. Canadian standard shipping has no charge. Available payment choices are the ones presented in checkout for your order; completing payment authorizes the displayed transaction.
After placing your order
Normal processing is 1–2 business days, followed by 4–6 business days in transit, for an estimated total of 5–8 business days. Ask us promptly about cancellation or a correction. We will check the fulfillment stage and tell you what is possible. Once dispatched, the 30-day return and exchange policy applies. Approved returns are free, no restocking fee is charged, and approved refunds are processed to the original payment method within 10 business days, with a further 5–10 business days usually needed by the bank or issuer.
Responsibilities and disputes
Use the website lawfully and provide accurate order information. We remain responsible for obligations imposed by applicable law and do not use these terms to exclude non-excludable liability or mandatory warranties. A concern can be raised with our customer service team, but you are not required to give up a legal remedy, external complaint or access to a court in order to contact us.
Applicable protections
Your statutory consumer rights continue to apply. Our policies do not exclude a legal warranty, remove a remedy required by Canadian federal, provincial or territorial law, or prevent you from seeking help from a consumer protection authority.
Email: support@logitechgear.shop
Telephone: 343-555-3417
Business address: 2950 St. Clair Ave E, East York, Ontario, M4B 1N6, Canada
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).