Where we deliver
We deliver to serviceable Canadian addresses and charge no fee for standard shipping. Enter your complete address at checkout to confirm delivery availability. Orders to destinations outside Canada are not currently supported.
When to expect your parcel
Allow 1–2 business days for us to process an order and a further 4–6 business days for transport after dispatch. In normal conditions, the total estimated delivery window is 5–8 business days. Weekends and public holidays are not business days, and the estimate is not a fixed delivery date.
Dispatch updates
We email dispatch information and an available tracking reference to the address used at checkout. Carrier scans may not appear immediately. If you have no shipment update, or a tracking record appears stalled, our team can investigate.
If delivery does not go as expected
Tell us immediately if you entered an incorrect delivery address. Corrections depend on the stage of dispatch and what the carrier can change. Severe weather, remote routes or service interruptions can affect the estimate. Contact us about a missing, delayed or damaged parcel; we will work with the carrier and address our responsibility to you rather than requiring you to pursue the carrier alone.
Further help
Return and exchange arrangements are explained in our Refund policy. Your statutory consumer rights continue to apply. Our policies do not exclude a legal warranty, remove a remedy required by Canadian federal, provincial or territorial law, or prevent you from seeking help from a consumer protection authority.
Email: support@logitechgear.shop
Telephone: 343-555-3417
Business address: 2950 St. Clair Ave E, East York, Ontario, M4B 1N6, Canada
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).